SANDY'S BOOKSHELF

CUSTOMER SERVICE

Raving Fans.JPG

LEADERSHIP

Leadership playbook.JPG

EMPLOYEE ENGAGEMENT

Truth About Employee Engagement.JPG

SOFT SKILLS

Kindergarten.JPG

COMMUNICATION

Radical Candor.JPG

ATTITUDE

Energy Bus.JPG

EMOTIONAL INTELLIGENCE

Working with Emotional Intelligence.JPG

TEAMS

Leaders Eat Last.JPG

MANAGEMENT BASICS

HBR Managers.JPG

ORGANIZATION

Checklist Manifesto.JPG

TEAM BUILDING ACTIVITIES

gamestorming.JPG

ESCAPE ROOMS

Study Guide Cover.jpg